Refund policy

All sales are final and we do not accept change of mind or exchanges.

We do NOT accept refund requests for lost or unreceived mail IF you have chosen UNTRACKED shipping.

In the event that there is a faulty item or your order has arrived damaged in any way, please email kuwueen.store@gmail.com with your order number and a photo of the item’s condition. We will do our best to find a solution.